Jobs & Internships

Jobs

Constituent Services Representative/Caseworker

Senator Andy Kim seeks a Constituent Services Representative/Caseworker to help resolve issues with federal agencies on behalf of constituents. The Constituent Services Representative/Caseworker assesses problems and finds solutions in a professional manner, screens and refers cases, as appropriate, and represents the Senator and the office. 

Ideal candidates will have experience managing casework, be exceptionally well-organized and attentive to detail, be able to adhere to established casework processes, have strong oral and written communication skills, excel at time management, manage multiple tasks simultaneously, and be able to maintain good working relationships with the Senator, staff and constituents.  An even temperament, ability to deal effectively with a wide range of personalities, and creative problem-solving skills are essential.

This is a hybrid position with some in-person work required out of our Barrington, NJ office.

RESPONSIBILITIES:

  • Interact with constituents via phone, email and in person
  • Establish, follow through and complete constituent casework
  • Keep accurate and complete case notes and alerts at all times
  • Interact with assigned federal agencies
  • Interact with local, county and state offices to make and accept referrals
  • Establish efficient processes to handle common issues and problems
  • Cross-train and accept changing areas of focus as needed
  • Develop educational materials and resources for constituents

 

PREFERRED EXPERIENCE

  • Casework or other high volume, high touch work
  • Time spent in a customer service role
  • Work with federal, state or local government
  • Experience with casework IQ program is a plus
  • Candidates must be able to work a flexible schedule, including nights and weekends
  • Bilingualism is a plus.
 

TO APPLY: Submit cover letter and resume to OAM here. Please no unsolicited drop-ins, phone calls, or emails to the office.

APPLICATION DEADLINE: 10/17/2025

The office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military status, age, marital status, or parental status.  People of all identity groups are encouraged to apply.

D.C. and New Jersey Internships

We are excited to offer a select number of internship opportunities available in my Jersey City, Barrington, and Washington, D.C. offices for current and recent graduates from accredited institutions. Applicants must have at least one year of college courses completed to be eligible. Internships are available during the summer, fall and spring semesters. This program is designed to enhance your participation in public service for the people of New Jersey and provide an excellent way to learn first-hand how Congress works.

Please note that applicants are limited to one internship program per session. You may not apply to a Washington, DC and New Jersey internship within the same application period.

Internships in Washington, D.C.

Washington, D.C. legislative interns will have the opportunity to observe the day-to-day operations of the United States Senate. Interns will be exposed to a fast paced and dynamic environment. Duties may include general administrative tasks, such as answering phones and processing incoming mail and email, as well as attending committee hearings and legislative briefings, providing tours of the U.S. Capitol for visiting New Jerseyans, drafting memos and letters on specific policy items, conducting research and other duties as assigned.

The Office of Senator Andy Kim will take one communications/media intern in the Washington D.C. office. Duties may include but are not limited to drafting and designing graphics for office social media posts for holidays, days of remembrance, etc., attending events with the Senator to take and edit photos and videos, compiling and sending morning press clips, and organizing the office press list. Students with a background or interest in digital media, communications, and/or journalism should apply. The ideal candidate will be a strong, succinct writer and have experience with graphic design (Canva and Adobe Creative Suite experience is a plus); video editing and captioning skills preferred but not necessary.

Internships in New Jersey

Interns in my Jersey City and Barrington offices assist our state team with a broad range of constituent focused tasks. In addition to general office duties, such as answering phones and processing incoming mail and email, interns will also accompany staff to local community events, draft memos for various events, track constituent opinions on various issues, and conduct research. New Jersey state interns will gain first-hand familiarity with how elected officials help constituents navigate issues with federal agencies and will experience how legislative activities impact the lives of constituents in their communities.

Spring 2026 Session
Session Dates: January 12 — May 15, 2026
Application Opens: September 2, 2025
Deadline: October 10, 2025

If you wish to be considered for an internship in Senator Kim’s office, your application must be completed and submitted by the deadline. Applicants from anywhere can apply; however, preference is given to candidates with New Jersey ties.

Please direct all questions to internships@kim.senate.gov. (No calls, voicemails, or walk-ins.)

This office is an equal opportunity employer and does not discriminate based race, sex, color, age, religion, national origin, sexual orientation, gender identity, or disability.